Palmu Today

Service design agency Palmu Inc. is the European pioneer in service design. We specialize in helping clients grow their service business. We identify the sources of customer value and apply this insight to designing new service concepts, digital channels, and real-world encounters.

In 2010, we founded Palmu.exe, which specializes in service architecture and projectization.

Palmu Yesterday

The history of Finnish service design comes to life at Palmu: the founders of Finland’s first service design agency Ego Beta (2007) and the Finnish Service Design Association (2006) are members of the Palmu team.